Courageous Conversations™

Dealing with difficult personalities and having tough conversations can be anxiety inducing. Have to tell a team member they're not up to scratch? Dreading performance review time? Need to tell your boss you're going to miss a deadline or admit a mistake? Perhaps you're in a difficult spot with a disgruntled client?

You might be wondering; how do you walk the fine line between being a doormat and sticking up for yourself in a way that won't make the situation worse, result in tears or anger, or put a target on your back?

How to protect yourself form the egos and behaviours that starve productivity and stifle the innovation and enjoyment of our work?

Or worse? You end up at a point where you dread going to work, you don't put your hand up at meetings, and weekends become your salvation.

All of this can be avoided when you know…